INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
- +8618362616821
- info@aurawinblinds.com
- +8618362616821
Q1: What customization services do you provide?
A: We support ODM&OEM. custom sizes, colors, materials, patterns, logos, control systems
Q2: What quality certifications do your products have?
A: Our products have passed mainstream international certifications, CE ISO9001, REACH, meeting global safety and quality requirements.
Q3: Is there a minimum order quantity for custom orders?
A: No MOQ for retail orders. Special materials or customized parts may require MOQ, which we will inform you in advance.
Q4: Can I choose different control styles
A: Yes. Cord control, wand control, cordless and motorized systems are all optional.
Q5: What is the normal production lead time?
A: Normally 3–5 working days for small orders, 7–15 working days for bulk orders. The time depends on order quantity and customization details.
Q6: What payment methods do you accept?
A: We accept T/T, PayPal and Western Union. Other payment terms can be discussed for bulk orders.
INFORMATION ABOUT US
